Faran Niaz is an accomplished Customer Experience, Digital Transformation & Change Management Expert. Business leader with over 25 years of extensive Global experience with Citibank, Mashreq and ADIB as Global Head of Customer Experience in establishing and running CX Digital and Social media channels, Alternate Channels, Call Centers, Customer Service units, Complaint Resolution units and end-to-end Quality setups. Faran Niaz specializes in strategizing, providing consultations, leading teams, and managing Agile and Journey Map driven Customer Experience to achieve strategic business objectives. Globally acclaimed Customer Experience Judge, Trainer and speaker on various CX platforms as subject matter expert.

Kashif is a dynamic, results-driven leader with years of progressive experience leveraging management consulting skills with legal acumen to drive business growth, protect assets and, assure legal compliance. He is currently working as Director Corporate Services with Right Consulting developing a strong network with Government departments and representing clients, their cases and, real estate projects to obtain exceptions, approvals and no objections from major Government departments in Dubai. His is also an active Council Member of GLG (Gerson Lehrman Group) and successfully incorporated many local and MNC’s in UAE. His expertise and knowledge includes; structuring of legal entities and help foreign companies to set up branches and investment companies in UAE.

Diane is an award-winning learning leader who works creatively and collaboratively with organisations to improve their capability and performance. She has built her career helping organisations and their people perform better by facilitating the creation of vibrant, collaborative learning cultures. This involves anything from developing learning strategies; creating enabling processes and frameworks; leadership and team development; and designing learning activities that make a lasting, positive impact. Diane has published several articles in international learning and development journals.

Hanane Benkhallouk is an award-winning business consultant, strategist and advisor, she counts 18 years of business experience in a multitude of industries from Retail, to Real estate, banking, government and NGOs. Outside of her private consulting work, Hanane Benkhallouk speaks often at regional conferences and writes as a columnist in Harvard Business Review Arabic, and SME advisor magazine. She also sits on the advisory boards of a number of various SMEs and NGOs and is well-known as a thought leader, an advocate for transformational leadership, innovation, entrepreneurship development, female advancement, and community engagement. Hanane has contributed to regional and global conferences and forums, such as the Women In Leadership Forum, E7 Summit in the UAE as well as the Lean in the regional lead conference in silicon valley in the US. • In March 2019, Hanane Benkhallouk received the Game Changer excellence award by the Middle East Institute of excellence. • She received the Saphira (good image ambassador) award by the Moroccan government in 2016. • She was also among the recognized contributors, to the Emirates Foundation for youth development, in the presence of Sheikh Abdullah Bin Zayed, minister of foreign affairs of the UAE • In 2017 she was recognized by the Sheikh Abdulaziz Bin Humaid of Ajman for being part of the Pan GCC Leadership program. • In March 2018, Hanane received Woibex’s Excellence Award for Women Leaders in the Middle East, and on August 2018 she received the Woman in Leadership of the year at the Alleem business congress at Sharjah Chamber of commerce. • Her profile was featured on the World Bank blog series Profiles of the Diaspora. The blog series is related to the World Bank’s Mobilizing the Middle East and North Africa Diaspora for Economic Integration and Entrepreneurship report. Hanane aspires to contribute to the MENA region’s move towards innovation and knowledge-based economy

Ms. Juhi Yasmeen Khan is a humanitarian, a philanthropist. a social activist, an entrepreneur and a fashion guru with a passion to work for the welfare of the underprivileged in the society. Juhi is the CSR & Charity Initiative Expert at Dar Al Ber Society, UAE’s oldest and semi-government charity organisation. Founder of The Friday Market and Happiness Market, Juhi conceptualizes & organizes charity initiatives and projects to support and raise awareness about the needs of the poor people, special needs people and the labourers in the UAE. Juhi has received many accolades for her humanitarian & charitable activities.

Shruthi Boosey Arora represents the new Entrepreneurial woman with an Msc.Major in HRM. A result-oriented leader and decision maker who is performance driven and self motivated. She comes with a 2.5 decade strong Airline GSA experience and held the office of CEO. She’s the founder of the Jana Group based in U.A.E – which comprises of Jana Consultants a B2B Consulting Company that has forayed into Renewable Energy, Photovoltaic Panels, EPC and Ultrasonics, JUS General Trading LLC works with another aspect of sustainability and recycling. Passionate about making a difference, she is on board of WalkAhead Sports Services, spearheading the Company to the visionary discipline of growth and success staying fit with Badminton and Cricket. Shruthi is the Chairperson of the Parent Council at Al Diyafah High School, Dubai and has volunteered to do Interviews at the EXPO2020. Giving back to society and making tiny inroads to helping People at large gives her immense happiness. A Mom with a 10 year old beautiful daughter, she’s learned to balance life and lives it to the fullest with the support of her loving family.

Mr. Alhashmi has a wealth of corporate experience with more than 20 years as a senior top-level leader in Human Resources in renowned organizations. He brings a rare ability to apply an entrepreneurial approach to organizational challenges, delivering transformational and sustainable change to large and small businesses alike. He is well known as a catalyst for transformational change, spearheading the use of innovative HR management techniques combined with digitalization to deliver lasting results, particularly with employee engagement and customer experience.

20+ years of dynamic experience of International Project/Engineering Management with 8+ years’ experience of multiple Human Resources/Real Estate Investment facets. Proven leadership capabilities in critical environments by optimizing cost and processes, formulating strategies. Extensive international project management experience in Europe, Middle-East and Asia acquired through experience in Project Management and Engineering (Electrical) System Management. High expectation individual who attracts and motivates top performers. Key strengths in recruiting, training and career development. Excellent ability to lead, motivate and inspire large and cross-functional teams in achieving complex objectives

Kathrin is a nature enthusiast and philanthropist, a Sales and Marketing professional, Life Coach and Sustainability expert with 20 years of experience in corporate environments. Her aim in life is to make a real change in this world so she founded 1001 Good Deeds to help businesses become sustainable leaders in their industry! Kathrin has an ambitious plan to make a real impact in this world by supporting Corporate Organizations to become sustainable and mindful businesses that strive for success while actively supporting humanity, wildlife, and the environment.

Khalid Abdelmoumin is an Associate Utilities Infrastructure Director for the Red Sea Development Company (TRSDC) and the technical lead for the delivery of sustainable utility infrastructure including waste management facilities, wastewater treatment plants and the seawater desalination plants delivered through design, build maintain and operate (DBOM) and through public-private partnership (PPP). Khalid has over 26 years of experience with an emphasis on waste management, water treatment and wastewater treatment, environmental planning, strategic environmental assessment, environmental impact assessment, environmental site assessment, water/wastewater treatment and water resources management in the Middle East, Africa and East Europe. He has exceptional knowledge and experience in environmental studies and assessments for major infrastructure and development projects including power plants, desalination plants, mining projects, industrial complexes and industrial plants, seaports, airports, roads, bridges, utilities and water resources. Khalid has managed a verity of waste management projects including site selection studies and engineering studies and design, municipal solid waste collection and transportation, waste treatment and recycling facilities, waste to energy plants engineering studies and design, hazardous waste management and treatment facilities/ plants. He also managed the delivery of wastewater treatment plants and brackish and seawater desalination plants.

Aglaia Ntili is a seasoned sustainability professional, with over 17 years of international advisory and training experience across a wide range of corporate sustainability and responsibility fields. She is recognised with the Global CSR & Sustainability Leadership Award for her contributions as a practitioner, trainer, coach, and advisor. Aglaia serves as the Managing Director of Sustainability Knowledge Group and is the founder of CSR Coaching. She is the Chair of the UAE chapter of the International Society of Sustainability Professionals (ISSP), the only professional body for Sustainability professionals in the Middle East.

Aklilu is an experienced Talent Management & Development professional with vast experience in the region. He’s currently leading the Talent Management and Career Development Program of Two Seasons Hotel Management company. Aklilu is a CIPD Associate Member and holds an MBA from the University of Wolverhampton. He is also a graduate of CIPD, Intermediate Diploma in Learning & Development. Aklilu is awarded ‘Certified Hospitality Trainer (CHT®)’ from American Hotels and Lodging Association (AHLA). Aklilu is a winner of the prestigious ‘Presidents Award’ from Starwood Hotels and Resorts and ‘HR & Training Person of the Year 2019’ from Middle East Hospitality Excellence Award for his outstanding role in talent management & development program.

Amina Mari, founder of MEHNA, an industrial/vocational company, the Managing Director of JOECO, an environmental company, EPR Association board member, and “Mehan Men Dahab” board member. Believes in "Good Citizenship" as the ultimate means of building communities that are resilient and have the capacity to show solidarity with all its members without the need for labelling. Working in a multicultural environment has given her the opportunity to collaborate with national and international stakeholders in Jordan and abroad.

Anne Marie Thodsen is the Managing Director of The Umbrella Institute, which is specialized in business transformation, CSR reporting, user-driven innovation, and supporting leaders to take action on working with the triple bottom line impact in their organization. Thodsen is a serial entrepreneur who has worked in the area of sustainability and CSR for more than a decade. She has been involved in implementation on the operational level, as the GM in a construction company and owner of a zero-energy storage facility in Denmark. And as the strategist, transforming traditional businesses into purpose driven corporate citizens.

Antoine is a Sustainability Manager with a proven record of substantial energy savings, boost in recycling rates and enhancement of occupants’ well-being. With a large focus on long term impact on people, planet and profits, and employment of smart technology solutions across his portfolio, Antoine helps businesses to achieve sustainability KPIs, implement innovative energy conservation measures, optimize waste management practices and improve indoor environmental quality. Antoine’s portfolio includes the largest players in the hospitality, retail and real estate sectors in the Middle East.

Vinod Tiwari is an Innovative Solar Energy Expert Awardee (IBA-UAE 2019), an Engineering Director - Renewable Power Solutions, International Speaker, Bestselling Author, and Regional - Mentor of Change, Gujarat (Niti Aayog), GOI. Vinod is known for his multi-faceted personality encompassing Leadership, Philanthropic activities, promotion of Education, Yoga & Sports. Vinod was born in Indore, Madhya Pradesh, India. He is happily married to Rachna for over 18 years and blessed with two daughters – Aadhya and Siddhi. He loves to read the leader's biography, management books, play golf, relax at beaches and meet new people.

Daniel is currently the Corporate Sustainability Lead with the WSP Environment and Sustainability team for the Middle East. Daniel is a Sustainability Advisory and Assurance expert with extensive experience across South America, Europe, Asia and the Middle East in sectors including natural resources, transport, food and beverage, government, financial services and manufacturing. A sustainability SME, Daniel drives best practice reporting in external disclosures, ESG advice, TCFD and climate risk consulting and community related programs.

Dr. Rashed Karkain, founder of “Sustainable Development Research and Training Institute”, with a PhD in Environment and Health, Master of Science in Innovation & Change Management and a Chemical Engineer graduated from the University of South Florida, has more than 20 years of experience in Environmental and Sustainable Development Leadership, Environmental Project Management and Environmental Studies, Monitoring and Control. He has achieved the Dubai Government Excellence Award Winner (2010) as well as Innovation Awards from Mohammed Bin Rashid Centre for Government Innovation (2020).

Samir Thabet is a Mechanical Engineer graduate in 1994, also, holding a master's degree in Business Administration from University of Wales - UK, class of 2011. Samir is a Ph.D. candidate in Sustainable Development and Diplomacy. Samir started his duties in CCC in April 2014, he is currently the Group Sustainability Coordination Manager. Samir has more than 25 years of experience in a diverse range of projects throughout all stages - estimation, tendering, engineering & project execution of industrial, residential, commercial MEP & Sustainability in Middle East region.

Engi heads Climatize as its Founder and Managing Director and contributes to the environment and sustainability industry by providing exquisite, unique and individualized consultancy expertise. With over 12 years of experience and delivering over 80 green projects, Engi is recognized as one of UAE’s leading, well-reputed and award-winning sustainability professionals in the region. She has been conferred as one of the 50 Most Impactful Smart Cities Leaders (Global Listing), awarded the Sustainability Professional of the Year 2018, MEA Engineer of the Year 2017 (highly commended), among others. She holds a MSc. Green Buildings, B.Arch and is a LEED AP, WELL AP, PQP, SCE, PMP.

Fairouz is a global seasoned brand strategist and an expert in brand purpose, marketing innovation, and social entrepreneurship. After a 14 year career as an award-winning marketer at Philip Morris International, Red Bull, Danone and others, she is now a think-tank and idea incubator that helps companies use culture and technology as a force for good. Fairouz has played a vital role in creating new purpose driven and experiential marketing model for PMI globally, one that is fit for the unique challenges of today. A catalyst who never spares a moment to advocate for women's empowerment & Inclusion in the workplace by recognizing, mentoring and encouraging women to highlight their leadership skills.

Dr. Farheen has 10 years of international experience in Environmental Studies, GIS & RS, Wastewater management and Sustainable Design and Construction within the Middle East and Pakistan; with scientific research articles in national and international recognized and impact factor journals. She worked in Academia as Geography Lecturer and RS & GIS Research Associate. She participated in various Environmental and GIS workshops as Resource Person and Trainer for the Students and Professionals. She is recognized by renown international publications as an Expert Peer Reviewer. Promptly worked as GIS Consultant for International Organizations e.g., WWF, FAO, World Bank, etc. Currently, she is Director Environment at Mruna DWC-LLC, a legally established LLC in the UAE and Lebanon.

INVENTOR, INDUSTRIAL CHEMIST WITH SELF-FUNDED PROJECTS (+25 YEARS RESEARCH) INCLUDING R&D PROJECTS - A NEW COMPOSITE-WOOD-MATERIAL-TYPE SDB, - CELLULOSIC FIRE-SAFETY PRODUCTS / PROCESSES (BARDAN) AND DATE-PALM RAW-MATERIAL (AKMAM) etc., - IN-SITU GROUNDWATER REMEDIATION OF CHLORINATED-HYDROCARBONS (FUNDED BY NASA VIA UCF AND USF), - ENVIRONMENT-FRIENDLY CONDUCTIVE POLYMERS AS MILLIMETER-WAVE SCREENING-MATERIAL (FUNDED BY US ARMY VIA UCF), - PROTOTYPING PROCESSES / MACHINERY, - ENVIRONMENT-FRIENDLY PLASTICS FOR GRP/GRE RESINS: 3-D PRINTING-LINERS “IN-SITU-MGWS, - HEAT-TRANSFER UNITS, - SOLAR TECHNOLOGY, - INSECTICIDES, WITH MULTI-AWARDS/PATENTS etc.

With her extensive 16 years of experience within DP World, Hibo has held different roles during her professional career with DP World in HR and was part of some start-up projects such as Dakar in Senegal, Doraleh in Djibouti and recently Berbera in Somaliland. Beginning of 2014 she joined the Regional Office in Dubai where the Sustainability responsibility has been added to her portfolio on top of HR. She’s a sustainability professional with great experience in stakeholder engagement and its relevance to business strategy. She knows how to listen, engage, communicate and collaborate with stakeholders efficiently and eloquently. Hibo is inquisitive and challenging which is essential for dynamic teams. She loves travelling, reading and spend time with her family. She believes in People and their capability to transform the world for the better! Today she’s the Regional Senior Manager - Organization Development & Sustainability.

Dr. Spanos has 20 years of work experience with multiple international sustainability standards. As a KEO Regional Manager, he provides consultancy services to governments, investment funds, developers, architects and contractors. His management and consultancy experience includes the development of sustainable solutions in the UK, Europe, Africa and MENA. He has been exposed in projects within commercial, education, mixed use, regeneration, residential, leisure, master-planning and sports sectors. Spanos has been shortlisted for and has received various regional awards.

Recognised as one of the top 100 Responsible Business Leaders in the Middle East and Europe, Maali is committed to businesses and not for profit entities across MENA region to integrate sustainability in the fabric of their operation and maximize their impact. Maali is vested in promoting research to identify market trends and to provide innovative solutions. She enjoys working directly with communities creating and driving social projects that are sustainable financially and conceptually whilst benefiting the communities they serve.

Marina Wanny is a Senior business consultant, keynote speaker and high-performance systemic coach who uses her experience training and working with some of the biggest companies around the World like global ICT companies: Ericsson, France Telecom Mobile; regional powerhouses like ADNOC, NASCO, Dubai Customs Authority, Road and Transports Authority and for governments in the middle east to help CEOs, executives, entrepreneurs and governments improve employee productivity, drive design thinking, performance management, customer service excellence, workplace culture, quality and Government excellence, competitive advantage and strategic leadership. Marina empowers individuals and groups by using brain-based neuroscience backed organization and relationship systems coaching techniques to facilitate transformative change in individuals, teams, and the larger organization. Marina’s experience with business and understanding of people is invaluable, she gets to the heart of what really drives high performing, motivated and productive teams- and it’s not just a commitment to succeeding but an all-round understanding of the vision, product and connecting to the targeted audience.

Michele Wong is the Managing Director of MLW Consultancy, a social impact advisory firm with the mission to amplify, optimize and multiply the philanthropic and social impact goals of individuals and organizations. MLW facilitates mindful giving and social impact by aligning purpose and identifying the why, how, what, where, and to whom. Michele Wong, who brings her vast experience in strategic planning and executing economically-focused programs. Michele was instrumental in the organization of private sector sustainability strategies and international programs for girls and women globally, supported high ranking political officials and managed the public relations and logistics for a number of international economic trade-missions and high-profile events. For the past 15 years, Michele’s professional career has spanned government, multilateral institutions (United Nations), corporate foundations, non-profits, and the private sector.

Founder and C.E.O. of ECOBUILD with over 14 years in Design, Project Management, Sustainability Leadership, Business Development and Top Managerial experience within the construction industry in the Middle East and G.C.C. Mrs Kaadan Holds a BA in Architecture and PMP certificate. Her sustainability development credentials include Estidama PQP (PCRS, PBRS) & WELL AP. With a passion for sustainability and design, she has hundreds of accomplished projects for integrating sustainability and building green elements within many high-profile projects in U.A.E. Since it was established in 2013, ECOBUILD has grown to gain local recognition in the sustainable construction environment field as a multidisciplinary engineering consultant and sustainability design and energy solutions provider with projects that won some of the most prestigious sustainability awards in the region. Guided by her vision and passion, Nour is committed to lead ECOBUILD into becoming a leading consulting firm and preferred strategic partner in the Middle East for designing and delivering efficient, high performance and sustainable communities, buildings and environments that catapult the region into a world-leading sustainability status.

Finance and Administration Manager experienced on Projects in the Middle East.

Experienced +20 years strategy consulting in international firms, now Founder and Managing Director of LIRA Strategy Partners, which mission is accelerating ecosystems in the middle east by leveraging on mature markets capabilities Former Managing Director at Accenture Strategy Middle East & Turkey for the last 10 years, Raffaella left Accenture Strategy in February 2020 after 14 years of service Raffaella led significant transformation programs in multiple Regions (Europe, US, Turkey, Singapore, Middle East), specialized in Strategic Planning, Operating Model Transformation, Zero-Based Budgeting, Digital Transformation and Innovation, Ecosystem Strategy Raffaella has been leading impactful transformations in the most meaningful consumer-oriented industries, developing a trusted network of Partners and Experienced professionals: • Travel • Hospitality • Fashion & Luxury • Consumer Products Goods • Retail

Rashid Khalfan Almheiri is a remarkable professional and a tenacious human resource asset. His achievements in the Human Resources have made him a pacesetter with amazing contributions, working with renowned establishments such as the Dubai Public Prosecution, Emirates Group (Airline), Ministry of Foreign Affairs and International Cooperation and now with the Massar Solutions PJSC, leading the organization’s development and execution of strategic and operational human resource plans. Rashid’s background with a Bachelor of Science Degree in E-Business Management and Higher Diploma in Business and Information Technology from the Higher Colleges of Technology, coupled with his learned and acquired knowledge and skills over the last 13 years have enabled him to build a successful career. With deep market knowledge, combined with an analytical, detail-oriented approach, Rashid is equipped to understand the HR needs of the most discerning organizations, delivering an experience rooted in organizational service, integrity, and expertise. His ability in building and maintaining incredible working relationships has contributed greatly to his success. He is adept in leading change, business management skills, organizational behaviour & development, performance management, labour law and legislation, process transformation and project management are attributes.

Rawad Massoud is a Senior level executive with more than 7 years of experience in the environmental field. He is the Co-Founder of V4 Advisors DMCC, which is the only private company in the Middle East and Africa that is authorized by the GHG Protocol body to audit the Carbon Footprint. Rawad has solid experience in GRI-4 and UNGC sustainability reporting.

Mrs. Rikke Therkildsen is heading a new business center in Denmark to help SMVs implement the 17 UN global goals. With a Masters degree in Economics and Japanese, she has a background across many industries and in many different companies where sustainability was at the core of the business. She is truly an international profile having lived in Australia, US and Japan as well as in the Middle East for the past 5 years. Here she created a network around the topic of sustainability and the 17 SDGs to support clients and partners achieve and support their sustainability goals.

A multi-award winner herself, Roxana takes great pride in, Holiday Inn Dubai - Al Barsha having received under her tutelage, the "CSR Arabia Award' for 5 consecutive years out of 10 Arab countries. Roxana is an MBA graduate and an alumni of Harvard Business School and a founder of a not-for-profit NGO 'an Advent for Building human Capital' that operates in India & Pakistan according to 'English for Hospitality Professionals' that helps the unemployed to get jobs, with a 70%impact. As a thought leader, she gives vision and inspiration to several youth start-ups. Presently she is completing the writing of two books including one on poetry.

Saleh is TECOM Group, Health, Safety and Environment Director, he is responsible of developing Corporate Health, Safety & Environment Strategy and Management System and to ensure the effective implementation of it across all TECOM business communities with his HSE team and to advise the Senior Management on the company’s HSE Performance, Objectives and other Important highlights. Previously he worked for Dolphin Energy as Head of QHSE&S Department in both Midstream and Downstream of the Company’s Gas Operations and Projects. Saleh also served Dubai World, Nakheel where he established the Environment Health Safety and Security Department for Jumeirah Family business brand division. In his role, he was also responsible for developing the Sustainability Strategy. Saleh believes that Schlumberger Company has established the key fundamentals of HSE knowledge and early experience for him where he began his career journey as an HSE Engineer and before that as an Oilfield Engineer in the Upstream segment.

Sami is professional to the core, encompassing a breadth and depth of experience in multi-cultural and international organisations. With a passion that spans across all functions within Learning, Talent Development and Human Capital. His experience has encompassed the development of disruptive learning strategies, the development of competence based operational training, development of industry-specific qualifications both regulated, and none regulated and exposure to several blue-chip industries within the environmental and sustainability arena

Dr Waleed Montasser is a Chartered Waste Manager and Chartered Environmentalist with 20 years in environmental, wastes and resources management as well as the circular economy. Dr Montasser is a Director/founder of IREEMS Ltd UK, with clients in the UK and internationally. He has been involved in projects and studies with various wastes and environmental organisations in the UK such as DEFRA, WRAP and internationally with UNIDO, HP and abroad such as UNIDO, ITC, Egyptian Environmental Affairs Agency (EEAA), Bee’ah and Tadweer.